Support
Questions, feedback, or something not working right? We're happy to help — get in touch below, or check the common questions first in case it's a quick answer.
Contact us
We reply to every message, usually within a day or two.
Frequently asked questions
How do I sign up or log in?
You can create an account with an email and password, or sign in instantly with Apple, Google, or Facebook. After your first sign-in you'll be asked whether you're an eater or a venue owner, and to choose a username — this only takes a moment.
I signed in with Apple/Google/Facebook before — why does it say my account isn't found?
Each sign-in method creates its own account unless it's linked to the same email. If you're not sure which method you originally used, email us at support@foodchallengehub.com and we'll help you sort it out.
How do I submit a new food challenge?
Tap the "+" button on the Challenges tab, fill in the details (a photo is required), and submit. New challenges are reviewed before they go live on the public list — you'll be notified once it's approved.
How do I book or add a challenge attempt to my calendar?
Open any challenge and use "Add my attempt" for a personal calendar reminder, or "Request to book" where available to send a real booking request directly to the venue.
How does the verified badge work?
From your profile, request verification, post the one-time code you're given somewhere on one of your linked social accounts, and submit. An admin reviews it and approves the badge once confirmed.
I own a venue — how do I claim or add my listing?
During onboarding, choose "I Own a Venue." If your venue is already listed (for example from an eater's own submission), you can request to claim it; otherwise you can set up a new listing. Claims are reviewed by an admin before your venue account is activated.
How do I manage or cancel my Premium subscription?
On iOS, Premium is purchased and managed through your Apple ID — go to Settings → your name → Subscriptions on your device to view, change, or cancel it. On the web, manage your subscription from the account settings on app.foodchallengehub.com.
How do I delete my account and data?
Email support@foodchallengehub.com from the address associated with your account and ask us to delete it. We'll confirm once it's been removed.
I found a bug, or something doesn't look right
Please let us know at support@foodchallengehub.com — a short description of what happened and, if possible, a screenshot really helps us track it down quickly.